Conflict Styles Inventory (CSI)

Helps individuals and teams recognize their approach to conflict, build stronger relationships, and turn difficult conversations into opportunities for growth.

Professional Woman watching at her 360 Degree Feedback survey report while she can also send feedback for their employees

Replace image here

Grounded in the Thomas-Kilmann Conflict Styles framework

CSI measures preferences across five approaches to conflict:

See the Insights in Action

The CSI report provides a clear snapshot of conflict-handling preferences. It includes:

  • Gauges for each conflict style, showing orientation from Low to Active
  • Reflection questions that highlight patterns and open up new choices
  • Easy-to-read visuals with practical guidance for application

Add image here..

Where CSI Adds Value

Learning & Development Programs

Build emotional intelligence and equip employees with practical strategies to handle workplace disagreements constructively.

Workshops & Training

Use CSI as a reflective, interactive exercise to spark dialogue and enhance group learning.

Coaching

Provide individuals with personalized insights to understand their conflict style and improve leadership effectiveness.

Team Interventions

Foster trust, collaboration, and healthier communication across groups facing tension or misalignment.

Self-Awareness

Enable individuals to reflect on their patterns, strengths, and blind spots in conflict situations.

Used with 1,000+ participants

in India

Based on a
globally recognized,

validated psychometric framework

Backed by
Think Talent’s expertise

in leadership, coaching, & capability building programs

Turn Conflict into Growth

Whether you want to deepen self-understanding, strengthen relationships, or create impact with groups you work with, CSI is a ready-to-use tool that makes it easy to get started.