Privacy Policy

At Elemetrik, we value your privacy. Regardless of whether you are a customer, a visitor to our websites or a user of one of our applications, protecting your privacy is important to us and is a responsibility that we take very seriously. 

This Privacy Policy governs the manner in which Elemetrik Limited (hereafter referred to as Elemetrik) collects, uses, maintains and discloses information collected from you according to generally accepted privacy principles and further provides information about your data privacy rights. For the purposes of this Policy, any reference to “Site” is a reference to all the products and services offered by Elemetrik, including but not limited to the website and all digital applications offered by Elemetrik.  

Please read this Privacy policy before using the site or submitting any personal information. By using this website, you are accepting Elemetrik’s practices described in this Privacy Statement. 

PERSONAL INFORMATION

“Personal information” shall mean and include all of the information that will be related to and/or help identify an individual (Name, Employee ID, Email, Phone number or any other information required to contact the User and any relationship information that help us in providing services as agreed under a Contract). 

We may collect and process your personal information, where there is a legal basis and / or legitimate reason, with your required consent, both directly and indirectly; (i) to provide service(s) agreed with you through commercial contracts, (ii) managing your account within our applications, (iii) to verify your identity or to perform any other authentication that we need to provide service(s), (iv) to provide the services to you that you have requested including processing transactions, (v) to enable third parties to perform services or functions on our behalf, for example where this is necessary to process a transaction or provide services, (viii) to comply with applicable laws and regulations. 

NON-PERSONAL IDENTIFICATION INFORMATION

We may collect non-personal identification information about Users whenever they interact with our applications. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information. 

WEB BROWSER COOKIES

Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly. 

If Elemetrik wishes to use your Personal Data for any purpose not covered by this Privacy Statement, then we will provide you with a new notice explaining this new use before the commencement of the processing and setting out the relevant purposes and processing conditions. Where the new purpose is not compatible with the original purpose, for which processing of personal data was carried out, we will seek your prior express consent to the new processing. 

HOW WE PROTECT YOUR INFORMATION

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site. 

Sensitive and private data exchange between the Site and its Users happens over an SSL secured communication channel and is encrypted and protected with digital signatures. 

HOW WE PROTECT YOUR INFORMATION

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners and affiliates for the purposes outlined above. We may use third party Cloud infrastructure and other service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or other transactional emails. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

THIRD PARTY WEBSITES

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies. 

INDIVIDUAL’S RIGHTS UNDER GDPR AND GENERALLY ACCEPTED PRIVACY PRINCIPLES

Individuals who are data subjects belonging to any region within the European Union have certain rights under the GDPR and other individuals have similar rights under generally accepted privacy principles. They are described below: 

YOUR RIGHTS

  • Right to access – Right to request a copy of your Personal information we may hold and receive a copy of it. Further to a copy, you may seek the reason and how we collect and process your Personal Information. 
  • Right to rectify– You have the right to request any part/whole of your Personal information to be rectified, amended and updated where it is incomplete or inaccurate. 
  • Right to be forgotten– You have a right to seek your Personal information to be erased when the purpose for which we collected and processed your Personal information is no longer necessary or you expressly withdraw your consent or if you find your Personal information processed for any illegitimate reasons or in case you object to any of our direct marketing approaches. 
  • Right to data portability– You have the right to request to transfer your Personal Information to any other data controller. 
  • Right to restrict processing– You have a right to restrict us from continuing to process your Personal information where there is a dispute in relation to the accuracy of your personal data or when your Personal information has been processed unlawfully. 
  • Right to object to processing– You have a right to object us from a processing of your Personal Information, where we process your Personal information, not for any legitimate reasons/purposes, where we may employ automated decision making or when we process your Personal information for direct marketing.

REACH OUT TO EXERCISE YOUR RIGHTS

For exercising any of your above-mentioned rights, raise your complaints or contact us at privacy@elemetrik.co. All your complaints lodged at this email ID will be brought to the attention of our Data Protection Officer. In the course of exercising any of your rights, apart from the aforementioned, you have the right to register your complaint to the data privacy supervisory authority in your Country/place of work.

CHANGES TO PRIVACY STATEMENT

Any of these practices may be changed, but these changes will be updated in the Privacy Statement and such changes will apply after you duly become aware of the changes. You are encouraged to read our Privacy Statement whenever you visit this website to be aware of any changes. 

CONTACT DETAILS OF NEEYAMO AND DATA PROTECTION OFFICER

If you have any query regarding our Privacy Statement, wish to register a complaint or exercise any of your rights as describes above, please contact us at support@elemetrik.co

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