Support

We will go beyond technical support to stand with you at each step of your growth and transformation

Highly responsive technical support

Structured and professional technical support delivered by a highly trained pool of specialists

24x7 Email Support

We understand that your clients are demanding. Our technical specialists are available to answer your queries 24X7

Delivery Governance

Your Account Manager will regularly discuss your support expectations and performance against the delivery matrix

Move beyond paper & excel
Platform Updates

Our technology team is always at work to develop new features & improve existing ones. We will keep you updated on upcoming releases

Going beyond just technical support

From onboarding to consulting support – we will support you with other aspects of your digital journey

Onboarding Support

From technical training material to documentation, we will provide you with extensive set of templates and training material to support your onboarding journey.

Easily track participant Progress

Process Consulting

Our experts are available to help you re-organize your customer support and delivery operations to suit the digital delivery medium.

1-on-1 Sessions

On-tap Specialist Support

Pursuing a large deal? Or facing difficult technical questions? Don’t worry. Our specialists can help you navigate tricky situations.

Move beyond paper & excel

Customization Support

New technical requirements often come up while pursuing large deals or new customers. You can rely on our technology team to help with new requirements.

What kind of help do you need today?

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Technical Support

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General Inquiry

Talk to an Expert

Have a specific project or use case in mind?

Talk to our experts to understand how Elemetrik can help you.

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