From High Cost
to High Value

Scaling 360-feedback & boosting profitability for a Hogan Certified Consulting Firm

The Goals

  • Reducing high costs due to reliance on a outsourced provider.
  • To get high quality, customizable reports.
  • Scale their 360-feedback offerings to grow their business.

The Approach

  • Implemented Elemetrik’s platform, cutting costs by 15 times and aligning reports with existing templates.
  • Validated the solution with a pilot program and ensured ongoing performance with continuous support and free upgrades.

The Results

  • Enabled scalable operations with significant cost reduction.
  • Delivered impactful, customizable reports aligned with client needs.
  • Achieved sustained excellence through ongoing improvements at no additional cost.

Introduction

A leading consulting firm specializing in leadership development and organizational assessments is known for delivering high-quality, science-based personality assessments and leadership solutions. As a certified partner of globally recognized psychometric tools, they specialize in offering tailored leadership development programs, including psychometric assessments, 360-degree feedback, coaching, and more, to a diverse set of clients.

However, the firm faced a significant challenge in scaling its 360-degree feedback programs due to the high costs of working with a third-party vendor. In their search for a more efficient and cost-effective solution, they turned to Elemetrik.

The Challenge

High Costs:
The costs per report were prohibitively high, more than what Elemetrik offered as they were relying on outsourced services.

Scalability:
As the firm looked to expand its 360-degree feedback offerings, the high costs became a barrier to scaling their operations.

Customization Needs:
The reports needed to be tailored to match specific requirements, ensuring they maintained the same high quality that the firm’s clients expected.

They Required a New Solution That Would Provide:

  • Cost-efficient reports without compromising quality.
  • Customization to retain the essential elements of their existing templates.
  • A scalable platform that could grow with their business.

The Solution: Elemetrik's Customized Platform

Elemetrik provided a comprehensive solution that addressed all of the firm’s concerns:

Cost
Efficiency

Elemetrik introduced a pricing model that drastically reduced the cost of each 360-degree feedback report. By shifting to Elemetrik’s platform, the firm was able to cut costs by 15 times compared to their previous vendor, making large-scale projects financially viable.

Customization of
Reports

Elemetrik worked closely with the consulting firm to ensure the platform met their exact needs. For a one-time setup fee, Elemetrik developed fully customized reports that retained the core elements of their previous templates while enhancing their flexibility and design.

Pilot Program for
Real-World Validation

To ensure that Elemetrik’s solution met expectations, a pilot program was initiated. This allowed the firm to see the reports in action, assess their quality and customization, and validate the platform’s ability to meet their operational needs before a full rollout.

Ongoing Support and Continuous Upgrades

One of Elemetrik’s standout offerings was the promise of ongoing technical support and upgrades at no extra cost. This ensured that the firm would always benefit from the latest advancements in the platform, without incurring additional charges for keeping their reports up-to-date.

Impact

The switch to Elemetrik had a profound impact on the firm’s
business, offering multiple advantages:

01
Significant Cost Reduction

Elemetrik’s platform allowed the firm to reduce the cost of producing 360-degree feedback reports by up to 20 times.

This significant reduction in costs enabled them to take on more 360-degree feedback projects, scale their operations, and make their services accessible to a wider range of clients.

02
Maintaining High Standards

Despite the lower cost, Elemetrik’s reports met the high international standards that the firm had become known for.

The customization capabilities ensured that all key elements were retained, guaranteeing no compromise in quality.

03
Tailored Solutions for Enhanced Relevance

The customized reports offered by Elemetrik were perfectly aligned with the specific needs of the firm’s clients, ensuring that the 360-degree feedback was both impactful and relevant to each organization they served.

This allowed them to offer a more valuable and personalized leadership development experience.

04
Continuous Improvement at No Extra Cost

Elemetrik’s ongoing technical support and upgrades ensured that the reports remained cutting-edge. This allowed the firm to continuously improve the quality of their services without worrying about additional expenses.

Conclusion

By partnering with Elemetrik, the consulting firm overcame the financial barriers that were holding them back from scaling their 360-degree feedback services. The cost savings were significant, but even more importantly, the customizability and high quality of the reports allowed them to meet their clients’ expectations. The continuous improvements and ongoing support offered by Elemetrik ensured that they could focus on growing their business and delivering high-impact leadership development programs.
Elemetrik has proven to be a reliable, long-term partner, helping the consulting firm scale, reduce costs, and maintain the high standards their clients expect.